Frequently Asked Questions

Everything you need to know about your Maanesten shopping experience.

How long does shipping take within Norway?

Standard delivery typically takes 2-4 business days. During peak seasons or sales, please allow up to 6 business days for your jewelry to arrive.

What is your return policy?

We offer a 14-day return window from the day you receive your order. Items must be returned in their original packaging and in unused condition.

Are your jewelry pieces made of real silver and gold?

Yes, all Maanesten jewelry is crafted from certified Sterling Silver 925, and our gold pieces are plated with 18 karat gold for a high-quality finish.

How should I care for my Maanesten jewelry?

To maintain the shine, avoid contact with perfumes, lotions, and water. Store your pieces in a dry place, preferably in the provided jewelry box.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard), Klarna for flexible payments, and Vipps for a quick and secure checkout experience.

Do I get a warranty on my purchase?

We provide a 2-year warranty against manufacturing defects. This does not cover normal wear and tear or improper handling of the jewelry.